Doig Optometry COVID-19 Response

On March 17, 2020, the Government of Alberta declared a State of Public Emergency in response to the spread of the novel coronavirus in Alberta. In order to participate fully with the appropriate and aggressive efforts being made in our community, Doig Optometry will close as of March 17, 2020, until the COVID-19 crisis is under control.

During this temporary closure, telephone calls will be forwarded to Dr. Doig’s cell phone. Patients with ocular emergencies will continue to be seen on a case-by-case basis after a telephone consultation with Dr. Doig to determine the level of risk to their vision versus the risk of community spread of coronavirus. Patients who are experiencing blurred vision, pain or redness in the eyes, or any other worrisome eye health problem are invited to call 403-333-3353 and speak with Dr. Doig about their symptoms.

Similarly, patients with products on order can call and speak with Dr. Doig to arrange a time to pick up their new eyeglasses or contact lenses. Contact lens replacement orders can be done the same way. Patients who need frame adjustments or repairs can also call and speak with Dr. Doig to arrange for this to happen.

As we journey together through this difficult crisis, I encourage everyone to take whatever steps are necessary to stop the spread of the novel coronavirus COVID-19. These include:
  • Modifying your business hours and services
  • Abstaining from interactions and gatherings in groups
  • Maintaining a safe social distance of 2 meters
  • Practicing proper and frequent hand washing
  • Self isolating after travel
  • Self isolating if you experience cough, fever, sore throat, etc.
Some of these steps are easy and affordable. Others are difficult and costly. The decision to temporarily close Doig Optometry has been a very difficult one, especially considering our passion for eye care. We love meeting with our patients. However, our first and greatest priority is the health and safety of our patients, staff and doctors.

Since it is impossible to eliminate all risk of transmission, and since almost all the work we do in eye care requires close interaction within the 2 meter safe social distance, and often requires personal contact, we cannot guarantee that there will not be transmission of an offending virus in our eye care interactions. Therefore, we have decided that the best expression of our caring concern for our patients is to temporarily close our clinic until the risk of community transmission is under control.

Thank you for visiting. We will reach out to you after the crisis resolves, when you are due for your next eye exam. If you have any questions, please call the office line (403-333-3353) and you will be connected to Dr. Doig.

Sincerely,
Doig Optometry
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